Video Embedding not working

Why would embedding a youtube video not work? Tried video and html.

when I tried on another site (another server) it works just great. What could be wrong that would stop it?

I see the video, but when I hit SAVE it just spins and never actually saves and gets back to the page.

Hey Chris,

Thanks for posting! Never actually experienced that problem before. Do you mind sharing temp admin access to the site in question so we can take a look? You can use the private reply option below.

Ben

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Hey Chris,

I’ve marked your reply as private. Only forum moderators and above, and the thread starter can see that post. Checking the site right now.

Ben

I created a test page, BB Test Page, and embedded a Youtube video via the video module just fine there. Could you check the page and see if it’s working from your end?

Ben

So I launch the builder on that page, select VIDEO, Embed, Plop in the youtube code and it just spins. (PS, I have 15-20 sites using the BB theme so I know it works for me normally). Tried FF and Chrome, same issue.

When I select the LINK (not the embed code) it works (I didn’t know you could do that).

Did you try with the YouTube Embed? We need to hide the YOUTUBE control bar so want to use their iframe code not just a link

When I try a plain ol iframe (to a web page), I get the same spinning with the site never coming up. The BB editor interface just stays with that loading bar.

Hey Chris,

I can see the problem now. I think this has something to do with your hosting company’s ModSec rule. I’m getting a 403 error every time I try it on either an HTML or video module with the player control setting off. Not really sure there but you should be able to get in touch with them and ask them if they have it in place. If so, ask them how to turn it off and check if the problem is still there. Let us know how it goes!

Ben

ok, I’ll submit a support ticket and see if they can change it.

Yep, modsec. They did whatever they do and now it works

Awesome! Glad it was that simple! Enjoy BB! :slight_smile:

Ben